Article 1. Applicability
1.1. These general terms and conditions apply to all services provided by Floris Lap through his website www.procestimal.com.
1.2. Deviations from these terms and conditions are only valid if agreed upon in writing.
Article 2. Content access
2.1. Floris Lap offers access to the content on the website for free.
Article 3. Use and License
3.1. It is permitted to display the website content on a screen for instructional purposes.
3.2. Copying, distributing, or modifying the content is not allowed without Floris Lap’s written permission.
3.3. The material may be used in commercial training sessions, as long as it is used directly from the website and not copied.
Article 4. Intellectual Property
4.1. All content of the website, including course materials, templates, and methodologies, remains the property of Floris Lap.
Article 5. Liability
5.1. Floris Lap accepts no liability for errors or inaccuracies on the website.
5.2. Floris Lap is not responsible for any consequences resulting from the application of tool knowledge in practice.
Article 6. Disputes and Applicable Law
6.1. These general terms and conditions are governed by Dutch law.
6.2. Disputes will initially be resolved through mediation.
6.3. If mediation does not provide a solution, disputes will be submitted to the competent court in Amsterdam.
Last updated on: 15-06-2026