1. Introduction
This privacy policy aims to safeguard the privacy of all individuals interacting with Procestimal and to ensure full compliance with GDPR requirements.
2. Data Controller Identity
The data controller, with regard to the GDPR, is Procestimal, a sole proprietorship registered in the Netherlands under KVK number 90610970. Procestimal can be contacted via info@procestimal.com or the contact page of this website.
3. Purposes of Data Processing
We process personal data to provide access to our e-learning platform, as well as for billing, marketing, and analytics purposes. We strive to collect as little personal data as possible while still being able to provide our services to our customers. This concerns the provision of services and the attached billing process.
4. Legal Basis for Processing
Processing of personal data for marketing and analytics is based on consent obtained via the cookie banner. Processing related to access to our e-learning platform and billing is based on consent provided during customer registration.
5. Types of Data Collected
We collect the following personal data from customers: first and last name, company name, email address, phone number, and necessary information for the chosen payment method. For analytics and marketing purposes, we use Google Tag Manager to collect personal data for which a visitor opts in through the cookie banner.
6. Data Recipients
- Personal data related to payments is shared with Stripe Inc.
- Personal data is shared with Epignosis LLC concerning login details.
- Personal data is shared with Google Ireland Limited concerning website visiting info.
7. Data Transfers
We do not transfer data between databases internationally.
8. Data Retention
Personal data is retained for as long as customers are using our services. After users unsubscribe, data is retained for two years to prevent the reuse of initial discount offers and to provide personalized offers to former users.
9. User Rights
Users have the right to access, rectify, or erase their data at any time. In case a user wants to exercise one of these rights, they can contact us at info@procestimal.com.
10. Cookies and Tracking
Our website uses Google tracking cookies, as indicated by a consent banner. The e-learning platform does not use tracking cookies in any form.
11. Security Measures
We implement maximum security settings, including strong passphrases and two-factor authentication, preferably using hardware keys.
12. Changes to the Privacy Policy
We may update this privacy policy periodically; the latest version will always be available on our website at www.procestimal.com.
13. Contact Information
You can contact the data controller at info@procestimal.com or via our contact page.
Last updated on: 02-06-2025